What is WowHowNow
all about anyway?
People, purpose, and passion - putting customers at the center
We believe the best outcomes start with people, are founded in purpose, inspired by passion, and built around great customer experiences.
We help organizations, large and small, develop new ideas, create the plans to make them real, and roll-up our sleeves to tackle ambitious projects collaboratively.
Our team has a deep background in business strategy, customer strategy and experience, and customer operations — and all with a focus on the energy industry.
We partner with clients across the energy industry including utilities, retailers, distributors, energy management providers, and the growing ecosystem of hardware and software providers that are transforming the energy experience.
WowHowNow in a nutshell
Wow
It all starts with ideas! You’ve already got lots of them and we’ll bring insights to help inspire more, explore where they lead, and pull out the best ones that will deliver on your vision.
How
When ideas meet reality, you can hit a wall or blast off for the moon. We are at your side to figure “how” whether it’s creating the case for change, investment, or the tactical roadmap.
Now
Projects don’t end with the plan and we’ve got your back to get things done. We’re with you working as a team and bring the extra arms, legs, and brains to help you succeed.
Our story
After years working at consulting companies that wanted to be digital agencies and being on the other side running customer operations and digital marketing in leading organizations — we realized no one was getting what they needed.
We've worked around the world from Tokyo to Toronto, London to Kuala Lumpur, and Singapore to San Francisco and the challenge is the same. Expansive visions of customer-centricity and digital engagement developed and left unexecuted. Or just as disappointing, great ideas that were not successfully brought to life.
The problem, most consulting companies and agencies have forgotten about creating value for people. So our mantra everyday is to build a better today, and a better tomorrow for our teams, customers, employees, and society at large.
We bring the best of a diverse background in design thinking, business strategy, customer research and experience design, digital marketing, and energy transition work in a single package. You’ve got challenges, we’ve got ideas - let’s do this together!
